1,284Open tickets
2m 14sAvg. first reply
96%CSAT
Flowdesk unifies email, chat, and social into one shared inbox — then drafts the replies before your team even opens the ticket.
Email, live chat, WhatsApp, and Instagram DMs in a single, collision-free queue.
Context-aware replies written from your help docs — approve, tweak, or send in one click.
Response times, CSAT, and workload per agent, updated the moment a ticket closes.